Frequently Asked Questions

Yes. Courses marked free on the Pricing and courses pages have no purchase price for standard learning access and the free certificate after you pass (where offered).

Paid and advanced programmes are confirmed by our team. See Pricing for the free vs paid overview. This website does not currently operate an online payment checkout.

Free access has no purchase price, so there is nothing to refund for standard free learning. Confirmed paid purchases are generally non-refundable except where required by applicable law. Full details: Refund Policy.

Yes. Contact us with your name, payment date, and transaction reference. We investigate billing errors; an investigation does not automatically guarantee a refund. See the Refund Policy and Contact page.

Courses may reference practical SEO workflows. Access to tools, premium features, or software licences follows the product’s own plans and terms on kwtspider.com — they are not automatically included free with every course.